| From: Lisa Thurston, United Kingdom |
| Date of Stay: June, 2008 |
| traveller staying only few nights no breakfast but shops outside |
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| From: alain lorreyn, Belgium |
| Date of Stay: October, 2007 |
| very friendly and clean |
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| From: JH, USA |
| Date of Stay: May, 2008 |
| When I arrived there were hookers outside the hotel property. I woke in the morning to people having sex next door (the walls are extremely thin!). I also woke to find that I had several bites from bed bugs! 32 bites in all! |
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| From: Wendy O'brien, Canada |
| Date of Stay: May, 2008 |
| we had a double room. shower and bathroom floor were very slippery, but there was lots of hot water.first time in the zara, the garbage strike doesn't help the city and the area is a bit dodgy, however, the staff was friendly and there was a book exchange and internet access.close to the train station |
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| From: IL, Poland |
| Date of Stay: May, 2008 |
| Only one towel per person,there were no bath foam, bath shower |
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| From: CW, USA |
| Date of Stay: March, 2008 |
| If you are looking for a quiet comfortable room, go elsewhere. Perhaps this hotel is just an example of "you get what you paid for" because the room was super cheap, so then was everything else (i.e. towels, faulty lights, etc.)! Some staff seemed very unfriendly, like the people in general in Naples, but in all fairness, some were nice too. A major plus for the hotel is that they let us store our luggage there safely the last day. |
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| From: JV, South Africa |
| Date of Stay: December, 2007 |
| Double room with private bathroom quite spacious and very quiet when the windows are closed, pity about the other very noisy and loud guests chatting in corridors and having cell phone convesations in corridor late at night, otherwise a most pleasant hotel |
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| From: Michel MIAS, France |
| Date of Stay: December, 2007 |
| to paye 50 cent for assencer second floor |
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| From: Vincent Philippe, France |
| Date of Stay: November, 2007 |
| Excellent hôtel, situation favorable proche de la gare. Les prix sont honnêtes et nous n'avons rien eu a redire du service. Le personnel de l'accueil est très prévenant, nous fournissant des conseils touristiques et une petite carte de la ville. Il y'a beaucoup de commentaires sur les alentours de l'hôtel, les décrivant comme "affreux", "glauques" voire "dangereux", ceci est à nuancer. Pour quelqu'un n'ayant que rarement vu de grandes villes, jamais vu d'autres quartiers que les quartiers de luxes ou très touristiques, cela pourra être choquant. Pour les autres, il n'y a vraiment rien de spécial et ça n'a rien de dangereux ! Naples et ses alentours est vraiment une destination fascinante et il ne faut pas se laisser rebuter par des préjuges ! |
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| From: Mark Steffler, USA |
| Date of Stay: October, 2007 |
| Highly recommend, very clean and for the price a good value. Very convenient to train station for us to do excursions to the Museum, Hurculaneum and Pompei. Clean, nice rooms, good quality windows close out the street sounds at night. Would like to make a comment on others who didn't like the neighborhood. It's near the train station people, what were you expecting? On that note, Napoli was a great place too (the people could teach us a lesson or two on how to drive) Trying to find L'Antica pizza shop one night (10 min walk), the reported epicenter of the history of pizza... we got lost. After walking a few back streets of working class, very busy and lively neiborhoods we never felt threatened or in danger. In fact we were never noticed at all.. it was like being invisible. Similar streets in many other US cities would have put us in real danger. BTW the way the pizza was delicious and cheap... get there before 8:30 pm or you will wait outside. |
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| From: LC, Italy |
| Date of Stay: September, 2007 |
| ottimo rapporto qualita' prezzo consigliato x chi si vuole spostare x la vicinanza alla stazione ferroviaria |
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| From: Dale Moore, USA |
| Date of Stay: September, 2007 |
| DON’T DO IT! We arrived at the hotel around 6pm to find a heavily occupied shady part of Napoli. The street curve outside the front door contained a 1.7 meter high pile of trash. My wife and I hesitantly unloaded the luggage from the hired car and cautiously proceeded to the hotel lobby only to find we did not have the correct change to pay to use the elevator. We were greeted at the front desk by a man dressed in torn blue jeans whose voice sounded like a character out of the “God Father” movie who would make us an “offer we could not refuse”. We found the room to be clean, but the towels were very shabby and the water in the shower and bathroom sink backed up and did not flow. During the stay I made a big mistake by looking outside of the back window in the hotel...the unspeakable horrors I saw! When I met my local Napoli friends the next day, they could not believe that we had chosen to stay in a hotel in that part of town. My wife did not have the 12 years of military training as myself and could not bear to stay in the hotel past 1 night. When we told the hotel front desk clerk we wanted to checkout early he was very upset and wanted to charge us for 2 nights stay. After a long discussion on the subject he finally decided to charge us only for the one night stay. However, after returning home and checking my credit card statement I found he had charge it for two nights stay against my authorization. SAVE YOURSELF! YOU HAVE BEEN WARNED!!! |
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| From: YUAN YUAN WANG, China |
| Date of Stay: August, 2007 |
| The room is big and very clean. Specially the bath room, it's very comfortable. |
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| From: Daniel Carmo, Portugal |
| Date of Stay: August, 2007 |
| The hotel was not bad but the receptionist does not speak other language than Italian (which is very bad) and the surroundings were a nightmare we couldn't sleep all night afraid of our car being stolen!! Napoli is a crazy town! With crazy traffic! |
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| From: Matthieu Vuattier, France |
| Date of Stay: August, 2007 |
| hotel peu cher, très propre et bien entretenu très proche de la gare et non loin du centre ville à pieds ou métro. légèrement bruyant pour les chambres proches de la réception, ceci du au bruit des clients qui doivent penser qu'ils sont les seuls à dormir là... très bon staff dispo et sympathique. à découvrir !! |
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| From: CK, France |
| Date of Stay: August, 2007 |
| zara is the perfect hotel when you need to catch an early bus to get to the airport. For that kind of offer, the price is very surprising. Fir a one night stand in naples, it is a great solution. |
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| From: Lucie Poullas, Canada |
| Date of Stay: August, 2007 |
| Nous avons réservé une chmabre avec air climatisé, mais une fois sur place, l'appreil ne fonctionnait pas. Ils n'ont pas voulu nous accorder de rabais pour ce bris. L'internet qui nous est accessible pour 3 euros pour 30 minutes est très lent et gèle pour des riens. L'hotel est propre, mais Naples est très sale et désagréable à visiter. Réservez plutôt un hôtel dans la vallée autour de Naples, là où c'est vraiment tranquille et magnifique. |
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| From: CHIA-YU HSU, Spain |
| Date of Stay: July, 2007 |
| the room is quiet nice (clean, cheap, but a little noisy)compares to the price, but telling the truth is the surrounding of hotel is terrible. but you can't blame the hotel, because napoli is a terrible city. |
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| From: Arthur Reed, USA |
| Date of Stay: June, 2007 |
| I arrived early in the morning and was greeted well and was able to leave my luggage at reception while the room was being prepared. The hotel is clean and basic and a good value for the price. The room was spacious and quiet. The staff at reception was helpful and welcoming. However, the neighborhood may be difficult for some people as it is near the train station which can feel dark at night and unkempt. I stayed on the main streets and had no problems. The hotel is also well located to the metro station at the main train station so that it is easy to get to various parts of the city from there. |
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| From: Robert Brand, USA |
| Date of Stay: April, 2007 |
| As others have said, this is a gem of a hotel in a seedy neighborhood -- safe but noisy and rundown. Probably closest hotel to railway station -- except for construction outside station, would have been a short walk to reach. Once you learn the way, it's easy to reach terminal. A security buzzer lets you in the main building, and you need 5 cents (not 50) to operator the elevator, but once at Zara's floor it's an excellent hotel. Almost got overcharged on checkout, but no problem getting quoted rate once I spoke up; maybe a legit mistake but double check the price. One man seemed to be at the desk at all hours and he had a speaking problem, so that limited staff helpfulness, but no real problems. A good value for the money. |
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