| From: D |
| Date of Stay: September, 2008 |
| They need to put covers on the duvet that can be removed after each guest stay and cleaned - no one likes other peoples filth against their skin. |
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| From: Chris |
| Date of Stay: September, 2008 |
| Hotel is situated in a great location, two Starbucks less than 2 blocks away and several restaurants close by. We had a wonderful view from the 20th floor. The room was good size and clean. We used the spa and pool area which was very nice. |
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| From: Amy |
| Date of Stay: August, 2008 |
| Very clean and comfortable hotel. Staff was business-like and efficient, though not effusive. Right in the heart of downtown. Suites with some kitchen facilities were very helpful for a somewhat Extended Stay. |
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| From: William |
| Date of Stay: August, 2008 |
| The staff is courteous the accommodations are clean the view spectacular they exceeded my expectations. |
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| From: Hotel Guest |
| Date of Stay: August, 2008 |
| Did not meet my expectations for the price. |
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| From: Monte |
| Date of Stay: August, 2008 |
| Great clean hotel with excellent accommodations and location. |
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| From: Randy |
| Date of Stay: August, 2008 |
| Overall a nice hotel. Not the best Westin I've stayed in but a good value for the star rating. Desk staff was extremely friendly and helpful. Valet service was mediocre. Hotel is at extreme east end of Robson which is quieter but a longer walk to shops and restaurants. I called about directions to the check-in area and was told right on the corner of Homer and Robson. The hotel entrance is actually hidden in an alley off Robson and took us three trips around the block to locate. Hotel signs are not readily apparent from other business signs on Robson street. |
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| From: Em |
| Date of Stay: July, 2008 |
| The hotel is situated close to restaurants and shopping very central. The staff was very friendly and accommodating. The rooms are spectacular and very clean. My only complaint is that there are only 2 elevators that are extremely slow, after three elevators passed our floors and were full with people upon check out we had to take the stairs which was not so fun for a pregnant lady. |
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| From: PJ |
| Date of Stay: July, 2008 |
| Great location and very nice suite, wonderful view of the city lights at night. Staff was friendly and helpful. We could walk everywhere and there's plenty to see and do. Our suite had a mini kitchen with amenities I wouldn't have expected. My only complaint was that the only mirror was in the bathroom, so when getting ready it made it harder for us both to get ready at the same time. They need to put up a mirror in the bedroom and it would be perfect! |
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| From: Theresa |
| Date of Stay: July, 2008 |
| Excellent location, very attractive rooms, comfortable beds and a convenient little kitchen. Tops marks all round. |
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| From: Hotel Guest |
| Date of Stay: July, 2008 |
| For the one time experience it was fantastic. Clean, comfy, staff was friendly and helpful it topped off the perfect night to stay in such a beautiful hotel! |
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| From: Lisa |
| Date of Stay: July, 2008 |
| We were impressed with the friendly & helpful staff across all areas of the hotel. Good pool, gym facilities & room service food was delicious (even the after 10pm menu). The only criticism we had was that we accidentally left some belongings in the room & even though the hotel found them they did not contact us on our contact number but when we called 2 weeks later when we realized we had left things behind the hotel said they new they were ours. Having said that the hotel then made every effort to get our belongings to us quickly. |
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| From: Nancy |
| Date of Stay: June, 2008 |
| Nice hotel - we had a king suite. Bed was comfortable, bathroom was big with separate shower and bathtub. Only stayed one night but everything met or exceeded my expectations. |
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| From: John |
| Date of Stay: August, 2007 |
| Central location. Friendly staff. Limited public space. Long wait for elevators. Suite and kitchenette appreciated. Solid 4 star rating. |
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| From: Marian |
| Date of Stay: July, 2007 |
| Other than the complaint in #14, the hotel was lovely and the staff very cheerful, helpful, and went out of their way to please us. |
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| From: JEAN |
| Date of Stay: July, 2007 |
| Hotel is nice and conveniently located to shopping. It reminds one of the Hotels in New York City, small rooms but well apportioned. |
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| From: Hotel Guest |
| Date of Stay: July, 2007 |
| Perfect hotel for hiding out in your room to read, rest and catch up with your spouse. You do need a map and directions to stay away from danger when you leave the premises. |
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| From: Linda |
| Date of Stay: June, 2007 |
| This hotel is nicely situated in downtown Vancouver, near the arts center, the amazing public library, and only a few blocks walk from the waterside area. Staff was professional, friendly, and very helpful in giving us information for sightseeing for our short stay. Our cabs were called quickly and our suite was wonderful. |
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| From: douglas |
| Date of Stay: May, 2007 |
| Very comfortable high rise hotel. Amazing view. Nice outdoor Jacuzzi pool. Felt like a boutique hotel. Very comfortable. I would book again in a minute. |
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| From: Ian |
| Date of Stay: May, 2007 |
| Rooms are nice little micro-suites. Very clean and comfortable. But all facilities are basically self-service. Very quiet for a Westin. The bar is terrible--expensive and poorly executed. On the plus side, front desk staff was very friendly and helpful. This hotel is in the right location for exploring Vancouver. |
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