| From: Reviewer has requested to be kept anonymous. |
| Date of Stay: June, 2008 |
| I frequent this hotel for business and it is always fabulous. The staff is pleasant and very helpful. And contrary to a review by "Diane", there are queen and king beds as I have had many fun times in them and the room service prices are very reasonable for the quality of the food you get. |
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| From: Marty |
| Date of Stay: August, 2008 |
| This hotel was situated well for business and leisure travelers. Was able to find restaurants nearby, the harbor was within walking distance and the trolley stop was just outside the door. Had a great stay in Vancouver at this hotel. |
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| From: Reviewer has requested to be kept anonymous. |
| Date of Stay: March, 2007 |
| With so many economical hotels featuring free Internet Access, I don't know why big-chain big-bucks hotels like Mariots still charge its customers for access to the Internet. It is rediculous considering the price itself is much more expensive than small hotels.The staffs here generally are very friendly and responsive, except some female front-desk personnels." |
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| From: Ray |
| Date of Stay: August, 2008 |
| Great location and exercise facilities. I hated their internet charging policy - 16.95 per day (12pm to 12 pm). Even Hyatt offers a much for 14.95 per day (anytime to anytime). I also hated the hair I saw in the bathtub when I moved in. |
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| From: Lori |
| Date of Stay: August, 2008 |
| Extremely friendly and accommodating staff. Would stay there again! |
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| From: Reviewer has requested to be kept anonymous. |
| Date of Stay: December, 2006 |
| I have stayed at this hotel twice and it will be my hotel of choice when visiting downtown Vancouver in future. The staff are extremely friendly and accomodating, the rooms are clean and luxurious, gorgeous views of the water available. Location is close to Gastown, Granville Island and Robson shopping. The food is expensive, but quality is good. The best feature of this hotel though is the friendly staff who are more than helpful. The hot chocolate bar in the lobby on snowy days was a nice touch. |
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| From: Reviewer has requested to be kept anonymous. |
| Date of Stay: December, 2006 |
| It would have been helpful if there had been a hotel shuttle, as it is a major business hotel. Food Prices were outrageous, no small coffee shop only a restaurant. Beds were doubles, Queen was not even offered. Handicapped room had only one bed. |
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| From: Leah |
| Date of Stay: August, 2008 |
| Downtown Vancouver is not really the best location to stay in this beautiful, waterfront city. However, Coal Harbor is close to the marinas and to sea planes, and if you are on a high floor, the view from the rooms can be lovely. The staff of the hotel needs retraining and better management. The front desk appears not to communicate with bell and valet staff; bell and valet staff disappear at peak periods. Needs a serious manager. |
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| From: Mogens |
| Date of Stay: July, 2008 |
| Menu maybe too short. Good food, lean and well composed. No Sunday buffet, which we like. No room information about the pool such as are towels available, bathing shoes and such. |
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| From: Katrina |
| Date of Stay: July, 2008 |
| The hotel was comfortable to sleep in and centrally located. The amenities were above average. The restaurant was wonderful (unique NW type dishes), some dishes were very healthful. The staff was very nice. |
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| From: Roman |
| Date of Stay: July, 2008 |
| The hotel is a walking distance away to restaurants, shopping areas and the waterfront. I would say that it is close to the bus lines and the Skyway Train Station. |
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| From: shandy |
| Date of Stay: July, 2008 |
| Great hotel, very clean, comfortable, beautiful linens and very comfortable bed. Would stay again in a heartbeat. Staff was exceptional. |
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| From: Kay |
| Date of Stay: July, 2008 |
| Great value, friendly staff, wonderful facilities. Lovely location - quieter part of downtown but walking distance to everything including Coal harbor and Stanley Park. Definitely worth a return visit. |
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| From: Steven |
| Date of Stay: July, 2008 |
| I was disappointed that the room was so small, and there was no internet connectivity in the room. Other than that, hotel was fine. |
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| From: chiok |
| Date of Stay: July, 2008 |
| Overall, a very safe and clean hotel, big room but the reception area is small and no free internet service. |
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| From: darren |
| Date of Stay: July, 2008 |
| Nice hotel overall, nice clean rooms, modern decor. But guests paying premium prices should not be expected to pay for parking at the hotel in my opinion. |
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| From: David |
| Date of Stay: July, 2008 |
| This hotel was excellent value for the money. It was situated directly on the Victoria inner harbor and from the patio/walkway outside you could easily view float planes landing/taking off. By crossing a nearby bridge you could easily walk to Downtown restaurants the Empress in 10 minutes. Overall, a great experience! |
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| From: Mike |
| Date of Stay: July, 2008 |
| Very comfortable, excellent location, tasteful, but perhaps just a tad dated in its design, appearance and finishes compared to other more contemporary hotels of the 4 star level I've stayed in. |
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| From: Amber |
| Date of Stay: July, 2008 |
| There were many things I loved about this hotel. The staff was incredibly helpful and responsive. The pool and fitness area were both 24 hours, so if we were exploring the city late we could take a dip in the hot tub to help our achy muscles. The bathroom in the hotel room had not only a tub, but also a glass shower. Even after we had checked out, the staff held our luggage for us so that we could explore the city for one more day. |
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| From: Vishant |
| Date of Stay: July, 2008 |
| Pros: The location was great. Walking distance to many attractions and very convenient to get around to Stanley park, bus tours, ferry tours and shopping areas. The room was clean and adequate for party of three (2 adults and one child). The restaurant at the hotel was nice and the gym facilities including the pool, steam and sauna were impressive. Cons: We were celebrating my wife's birthday and I called in advance to request a room on a higher floor if possible and they said it shouldn't be a problem. There was not even an acknowledgement of the request which I know was noted. They also said they would call when it would become available and we never received a call or a note. Internet access is fairly expensive $15! for a deluxe hotel that is unacceptable. Overall an average experience. |
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