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Kastro Hotel Heraklion

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Kastro Hotel Heraklion
User Rating
3.8
out of 5
Kastro Hotel Heraklion [edit info]
Theotokopoulou 22
Heraklion, Greece
Amenities:Room Service, High-speed Internet, Restaurant, Parking, Pets Allowed, Tour Desk, Bar / Lounge, Elevator / Lift, 24 Hour Reception, Dry Cleaning, Air Conditioned, Non-Smoking Rooms, Free Breakfast, Banquet Facilities, Currency Exchange, Medical Assistance Available, Multilingual Staff, Safe-Deposit Box, Refrigerator, Cable / Satellite TV, Meeting Rooms, Hair Dryer, TV
Description:Operates on a 12-month basis featuring 38 spacious rooms, completely renovated and decorated in 2003 blending the past with up-to-date luxury.
Description:
Kastro Hotel operates on a 12-month basis featuring 39 spacious rooms. The receptionist is willing to help you with any inquiry or information required.

Luggage space: Space is provided to store your luggage 24 hours.

Mail and carrier service are also provided.

The hotel is fully air-conditioned, the lounge is fully modernized. In addition, the hotel features a TV-room and a bar which operates 24 hours.

An air-conditioned conference room, accommodating 30 persons available on the lower ground floor on a new refurbished area, equipped with a range of audiovisual aids.
Overview:
Kastro hotel occupies one of the most convenient locations in the town, across the main shopping district, within a walking distance from the four lions square, right at the center of the town and next to the famous archaeological museum.
Moreover, it is easily accessible from "Nikos Kazantzakis" international airport, being only 4 km away from it and 500 meters away from the port of Heraklion. This unique location enables our guests to discover Heraklion very easily. The Kastro Hotel is ideal for those seeking relaxing holidays and a family style accommodation. The hotel is also close to the ancient Minoan palace of Knossos.
Location Description:
DISTANCES
City Centre 100m
Airport 4klm
Port 500m
Central Bus Station 350m
Knossos Palace 4klm
Archaeological Museum 500m
Historical Museum 200m
Nearest Beach 4Km
Rooms:
Kastro Hotel rooms have all been restyled, refurbished and fully equipped with modern facilities to successfully combine all the comforts and efficiency expected today.

Single Room -

Double Room -
Dining:
The hotel is fully Air-Conditioned, acquire a modern Lounge, spacious breakfast area with an excellent rich buffet breakfast with coffee and juices which is served between 07.30-10.30 in the morning.
Check-in:
12:30
Check-out:
12:00
Cancellation Policy:
Cancellation Policy: If cancelled up to 3 days before date of arrival, no fee will be charged.
If cancelled later or in case of no-show, the first night will be charged.

Children and Extra Bed Policy: All children are welcome.
All children under 2 years stay free of charge when using existing bedding.
All children under 2 years stay free of charge for cots.
All children under 12 years are charged 25 % of the room stay per night for extra beds.
All older children or adults are charged 100 % of the room stay per night and person for extra beds.
Maximum capacity of extra beds/babycots in a room is 1.

Deposit Policy: No deposit will be charged.

VAT and city/tourist taxes: VAT is included.
Service charge is included.
City/tourist tax is included.

Internet: Internet via modem is available in the entire hotel and is free of charge.

Meal Plan: Buffet breakfast is included in the room rate.

Parking: Free public parking is possible at a location nearby (reservation is not possible).
Private parking is possible on site and costs EUR 5.00 per day.

Pets: Pets are allowed on request. No extra charges.

The hotel reserves the right to pre-authorise credit cards prior to arrival.
Transportation:
The hotel is located right at the center of Heraklion town. From the airport / port you can use the directions or the map which is provided in order to find the hotel.

Using a Car: There is only one main road from the airport to Heraklion center. Follow this street until you reach the old harbor of Heraklion. When you arrive at the port you keep driving by the sea - side road which is called Venizelou street. After 500m you will see on your left hand side the ruins of St Peter's church. Just after the church turn left and drive straight up on Paleologou street. After about 200m turn to the left at Kydonias street and you will be in front of the hotel.

Using a Taxi: The cost should be around 7-10 EURO depends on the traffic.
Facilities:
Parking, Restaurant, Pets Allowed, Bar, 24-Hour Front Desk, Non-Smoking Rooms, Free Parking, Elevator, Express Check-In/Check-Out, Safety Deposit Box, Soundproofed Rooms, Luggage Storage
Services:
Room Service, Dry Cleaning, Breakfast in the Room, Internet Services, Currency Exchange, Car Rental, Tour Desk, Fax/Photocopying
Description:
Kastro hotel embodies the rich Cretan tradition of warm hospitality in the enchanting settings of Iraklion (Greek: Ηράκλειο), the capital of Crete. Here you can enjoy a unique combination of high quality services in a friendly, comfortable, modern and luxurious environment. The management and the staff of the property will make sure you have everything you need to meet your vacation needs. Whether you travel for business, romance, or in a family arrangement, the hotel kastro promises you a most pleasant stay. Hotel's features include a modern conference room with a total capacity of 25 people, a courtyard, an Internet Point, a spacious TV lounge, a bar which operates 24 hours and much more.
Cancellation Policy:
NO CANCELLATION FEE as long as the client's reservation is cancelled up to 72 hours before their planned check-in date at the hotel. Any guest failure to arrive at the hotel without first cancelling their reservation the planned check-in date at the hotel are subject to a penalty, equal to the cost of the first night's accommodation for each room reserved.
Facilities:
Air conditioning, Recently renovated, Lift/elevator, Credit card accepted, Free parking, Internet/Email services, TV Lounge, Bar, Room service - limited menu, Front desk - 24 hour, Front desk - fax service, City tour, City maps, Tourist information, Luggage room, Multilingual staff, Individually controlled air conditioning, Heating, Soundproof rooms, Cot available upon request, Room terrace, Iron and ironing board available on request, Hairdryer in room, Safe, Non-smoking rooms available upon request, Mini fridge, Direct dial phone, Internet plug, Radio, Colour TV, Satellite TV, Writing desk, Groups welcome, Congress facilities
Description:
Operates on a 12-month basis featuring 38 spacious rooms, completely renovated and decorated in 2003 blending the past with up-to-date luxury.
Overview:
The Kastro Hotel operates on a 12-month basis featuring 38 spacious rooms. It was completely renovated and decorated in 2002 - 2003 blending the past with
Check-in:
12:00 PM
Check-out:
12:00 PM
Cancellation Policy:
Cancel before 12:00 PM of arrival day. Cancellation penalty is 5 not including tax. Pegasus Policy
Facilities:
City Center, 24 Hour Front Desk, Car Rental Desk, AM/FM Alarm Clock, Breakfast Buffet, Meeting/Banquet Facilities, Doctor on Call, Hairdryers Available, Internet Access, Iron, TV, Television with Cable, Temperature Control, Telephone, Safe, 24 Hour Room Service, Safe Deposit Box
Description:
The Kastro Hotel operates on a 12-month basis featuring 38 spacious rooms. It was completely renovated and decorated in 2002 - 2003 blending the past with up-to-date luxury for all visitors keen on combining business with pleasure. The unique location pro
Overview:
*Open 24h *A/C *Terrace *Safe *Bar *Exposition/Congress *Car rental *Pressing/Ironing *24-Hour Room Service *Doctor On call *Fire Safety Approved *Late Check out - on request
Rooms:
DDO--Double shower SDO--Single shower T21--Triple (2 1) T31--Triple (1 1 1) TDO--Twin shower
Check-in:
12:00 AM
Check-out:
12:00 AM
Description:
Operates on a 12-month basis featuring 38 spacious rooms, completely renovated and decorated in 2003 blending the past with up-to-date luxury.
Location Description:
City - City, Downtown - Downtown
Facilities:
Car Rental, Internet Access, Iron/Ironing Board, Room Service (24 Hours), 24 Hour Front Desk, Safe, Meeting Facilities, Safe Deposit Box, Hairdryer, Cable/Satellite TV, Telephone, Complimentary Breakfast
Description:
Operates on a 12-month basis featuring 38 spacious rooms, completely renovated and decorated in 2003 blending the past with up-to-date luxury.
Location Description:
City - City, Downtown - Downtown
Check-in:
12:00 PM
Check-out:
12:00 PM
Facilities:
TV, AM/FM Alarm Clock, Television with Cable, City Center, Temperature Control, Breakfast Buffet, Internet Access, Hairdryer in Room, Telephone, Safe, Iron
Description:
Other amenities/services: Rooms with Direct Dial Phone, Central Heating, Sound System, ISDN Internet Access, Safe Deposit box, Fridge, Balcony or Terrace.
Facilities:
AIR CONDITIONING, tv in rooms, Central Location, Hairdryer in Rooms
Location Description:
central
Cancellation Policy:
This reservation may be cancelled at no charge up to 4 days prior to the day of arrival.

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User Reviews:
From: Todd Enders, USA
Date of Stay: August, 2008
great pad for anyone being in Iraklion. Friendly, nice staff, and updated rooms, though the shiny new philips flatscreen didn't work. As with most Greek hotel rooms, though, the beds are terrible and you can get a swamp gas smell (maybe they don't have plumbing in Greece?)
 
From: Daniela Traini, Italy
Date of Stay: August, 2008
hotel pulitissimo, centralissimo anche se in seconda fila.vicino a tutti i servizi.
 
From: MB, Italy
Date of Stay: August, 2008
remote controller of air conditioned is fixed on the wall! it's no more remote, it isn't confortable!!!
 
From: GP, Italy
Date of Stay: August, 2008
Il ricevimento non è molto gentile. L'hotel è in centro ma non c'è parcheggio. Le camere sono pulite, carine ma molto piccole. Il prezzo è altissimo per Creta
 
From: WR, Poland
Date of Stay: August, 2008
Only two (or three) rooms on fifth floor have really good view. Even balconies aren't attractive. There are a lot of construction works in close neighbourhood and our room was very noisy from about 9.00am. Breakfast isn't rich and not tasty. Air conditioning effective but awfully smells on "dry" position.Safe in a room costs 5 €. No place in front of the hotel to stop the car and leave baggage. Parking about hundred meters down the street but You have to leave car keys. On the other side, there are only about two hundred meters to shops and nightlife district (but area is quiet by night). Staff was very polite and helpful. Hotel and room were clean, we had only some problems with good water temperature during showering.Free internet!
 
From: CA, Australia
Date of Stay: July, 2008
rooms were very clean, loved their shower! But the hairdryer was broken and makes me wonder why it hasn't been fixed. Staff was on the unfriendly side!
 
From: BW, Australia
Date of Stay: July, 2008
The hotel's overall condition is satisfactory. The lady at the reception is very competent and helpful. Our room is clean and air-conditioned but the shower case is very small . The hotel is close to the beach and port while a bit far from the bus station to other places.
 
From: NS, USA
Date of Stay: June, 2008
My husband and I spent 2 nights at the Kastro in late May 2008. I chose the hotel because the website stated in both Greek and English that it was "next to" the Archaeological Museum. In fact, it is a good 15 minute walk to the Museum. Other than that, the location is very convenient. Our room looked like my college dorm room, with two twin beds and functional furniture. The hair dryer in the bathroom was broken, and there was no outlet in the bathroom that I could use for my own hair dryer. I had to unplug the TV to use my hair dryer and charge my phone, as that was the only outlet in the entire room. On the plus side, breakfast was good in both quality and quantity, and the server was a really nice woman. Unfortunately, the breakfast room is next to the lobby, where the smokers congregate, so the smoke drifts into the breakfast room. We enjoyed the rooftop terrace, with views of the sea and the city. A great place for a glass of wine at sunset.
 
From: Clinton Brooks, USA
Date of Stay: June, 2008
Neighborhood was not great but it was close to downtown areas. Hotel itself had excellent quality rooms and nice view from the rooftop terrace.
 
From: JH, USA
Date of Stay: June, 2008
We had a nice stay in Iraklio.
 
From: DM, New Zealand
Date of Stay: June, 2008
An excellent location from which to explore the city. Quiet and comfortable - good value
 
From: RD, USA
Date of Stay: June, 2008
The location may appear a bit intimidating, but after staying a couple of nights, the area is actually pleasant and pretty central to getting around town. Location is about 10 minutes by taxi from the ferry port and about 20 minutes by taxi from Knossos. The restaurant across the street was unusual in that it didn't have a menu, and they offered a choice of several different meals each night based on what they picked up at the market that day. Food was fresh, delicious, and VERY cheap. We ate there every night. Breakfast at the hotel had good variety. The room was neat and clean, with ample room and a good-sized bathroom. Everything worked. It was quiet, and the staff were friendly and helpful. Couldn't ask for more for the 100 Euros we paid per night.
 
From: LD, Canada
Date of Stay: June, 2008
Room was clean but small. The employee at the reception was very nice. Generous breakfast but the orange juice was awful!! Perfect location near the port which why we selected the hotel. We didn't need a taxi to catch the boat for Santorini. Bars and restaurants near by. The localisation would be the reason why I would recommend the hotel to my friends.
 
From: CM, USA
Date of Stay: May, 2008
Very nice hotel at reasonable rate. Great breakfast buffet and nice staff. Hotelfor all kinds of travelers. A highly recommendable hotel for those who do not want to spend bick bucks on luxury hotels. Great value for the money.
 
From: DA, USA
Date of Stay: May, 2008
The hotel was in a wonderful location (less than 5 minutes from Lion Square and within walking distance of the port) and the staff was very helpful. Would definitely stay here again!
 
From: CC, Italy
Date of Stay: February, 2008
Hotel Kastro is a very nice hotel which not only combines a good quality vs. price relationship but also offers a very qualified staff, a good position in the town and..an amazing breakfast!!! Our room was really nice, with new fornitures, big restroom and a small sweet balcony. All the hotel building is clean and new. The staff supported us in the car rental as well as in suggesting us nice tavernas (some very close to the hotel itself). I do strongly reccomend hotel Kastro because I also experienced different hotels in Crete and etheir the price for an equivalent service was higher or the quality was poorer. Going to Crete? Kastro is the perfect hotel!
 
From: AS, USA
Date of Stay: January, 2008
Hotel Kastro is in a wierd neighborhood, but then I think much of Iraklio is a wierd neighborhood. It is easy to walk to the center and sights in the town. Parking is not bad at all because there is a very affordable (8 euro/day) lot just 50 meters down the street. The room certainly was exposed to a lot of noise, but then we were there on New Years Eve, so maybe it is not a fair judgement!
 
From: DT, USA
Date of Stay: November, 2007
Hotel Kastro was surprising. As we drove up, the neighborhood in which it is located looked questionable; however, our room was wonderful. We stayed on the top floor in the room that is surrounded by the outdoor patio (off by itself - I think it was room 513). The room was contemporary, clean and had a wonderful bath. For the price (approximately $100/night), we were extremely pleased. The greeting at check-in left something to be desired (the girl at the desk was not friendly or helpful at all) and we had to park on the street, as no parking was available in the building. Unfortunately, our rental car was hit overnight (along with every other car on the street as well). We would definitely stay there again but next time, we will park in the lot at the end of the street which charges 6 Euros for overnight.
 
From: Andon Ragelov, Bulgaria
Date of Stay: October, 2007
Very nice hotel in the center of the city. The breakfast was good although it was not a very big choice. The stuff welcome us and were polite. I recommend this hotel and probably I will use it again if I go back to Iraklion.
 
From: Ira Mariana Kesuma, Germany
Date of Stay: September, 2007
very nice stay at Kastro Hotel and the reception is very helpful. If sometimes i come to Heraklion again, i will stay at Kastro.
 

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