De Biestpoort Hotel Leuven Hotel Reviews. Compare Deals on 30 Sites

Overview:

Are you looking for a small hotel with a friendly atmosphere and a personal touch? Then you came to the right place!

We offer you a charming hotel with 14 rooms in the historical town centre. Have you been sightseeing all day or been out working, attending a conference? Then we invite you to have a drink in our bar with a wide choice of Belgian beers, Bio-beers, fine whisky's, local specialities, ... Don't like alcohol? We also have a selection of local brewed bio- juices!

We are located in the "Brusselsestraat" in Leuven, just in front of the main entrance of the "AZ St. Pieters" hospital. Right in the heart of the town center with all the facilities just around the corner.

We are only a 2 minute walk away from the "Grote Markt" with the most famous historic city hall of Belgium, the "St. Pieters church", the "Old Market Square" famous worldwide for its bars and nightlife.

Almost every department of the university is within walking distance and the "UZ Gasthuisberg" can be reached by bus just in front of our hotel.

Rooms:

Single room -

Twin room -

Double Room -

Check-in:

15:00

Check-out:

10:00

Cancellation Policy:

Cancellation Policy: If cancelled up to 2 days before date of arrival, no fee will be charged.
If cancelled later or in case of no-show, the first night will be charged.

Children and Extra Bed Policy: All children are welcome.
All children under 3 years stay free of charge when using existing bedding.
All children under 2 years stay free of charge for cots.
Extra beds are not available.
There is no capacity for extra beds/cots in the room.

Deposit Policy: No deposit will be charged.

VAT and city/tourist taxes: VAT is included.
Service charge is included.
EUR 2.00 city/tourist tax per person per night is not included.

Internet: Wireless internet is available in the entire hotel and costs EUR 5.00 per 24 hours.

Meal Plan: Buffet breakfast is included in the room rate.

Parking: Public parking is possible at a location nearby (reservation is not possible) and costs EUR 1.00 per hour.

Pets: Pets are not allowed.

The hotel reserves the right to pre-authorise credit cards prior to arrival.

Transportation:

Leuven has a beautifully preserved mediaeval city centre and lies in the heart of Europe, only twenty minutes by car or train from Brussels and the International Airport, within reach of all European capitals.

By car:
- E40 "Leuven-Hasselt-Genk"
- follow direction "Leuven", underneath the bridge “Kapucijnenvoer” until you reach the “Brusselsestraat”, there you turn right, the hotel lies on your left hand side.

By train:
Leuven is easy to reach by rail from all over Belgium, from the airport there is a direct train that takes you in about 15 minutes to the city. From Brussels it is a journey of about 30 minutes.
From the station head towards the “Bondgenotenlaan”, follow this street until the end, cross the “Grote Markt”. Walk straight to the “Brusselsestraat”, after about 100m you will find our hotel on the right hand side.

Facilities:

Parking, Bar, Newspapers, Elevator, Heating, Luggage Storage, Breakfast Buffet

Services:

Internet Services, Fax/Photocopying, Wi-Fi/Wireless LAN

More details from:

User Reviews:

From: Melanie

Date of Stay: July, 2007

If there was a rating worse than terrible this hotel would fit into this category. 1. Arrived at hotel after booking months in advance with confirmation during Werchter Festival week-end for 3 nights. The hotel was overbooked (deliberately) and Serge the manager told us to find another hotel. After arguing he found us accomodation miles away and at double the cost. Said they would pay the difference if we presented them with the reciept on return the next day. We were annoyed but could live with this especially as they has said this to 3 other couples in front of us who were also overbooked. 2. Arrived back at the hotel the next day (Sunday). Hotel was closed. Waited 2 hours ringing door bells and phoning with no answer. Could not believe this. Sadly there were other people also outside the hotel waiting in the rain wanting to drop bags off to go to the festival and couldn't get in either. In the end we went back to our previous nights hotel. 3. Went back the next day, and the hotel refused to pay the difference in cost. Disgusting people and i would recommend you never stay here or even recommend your worst enemy to stay here.

From: Reviewer has requested to be kept anonymous.

Date of Stay: January, 2008

I had a bad feeling about this hotel even before I came, and I should have trusted my gut instinct! I'm a very patient person, but this stay made me want to write the first ever negative review in my life! On arrival to the hotel, I was first unpleasantly surprised by where my room was located - on the first floor just above the stinking of cigarette smoke bar that served as a breakfast hall in the morning. My suspicion proved true - every week night I had to suffer as a passive smoker, as the smoke would lift into the room. The room itself was tiny - barely 10 m^2 and generally worn out, with the bed located just in front of the small bathroom block. Well, I thought to myself: "It's worth then I expected but fairly tolerable..." Little did I know... A thin door with no sound insulation ensured I could hear every step and voice outside my room. Due to an unexplainable phenomenon, there was water on the bathroom floor that soaked the toilet mat. Adding to that, once I woke up in the morning and tried to switch on the light, the light fuse has gone off so that I had to get dressed and go to the bathroom in the darkness. Instead of apologies, I was said that blowing the fuse was my fault... Finally, contrary to normal, I had a really poor sleep during the night - I even had the feeling that the room was haunted, even though I don't believe in ghosts. All this made me want to leave this hotel ASAP, but when I told the manager that I want to leave the next morning I was told that he was losing business and that he had to charge me the extra night. Well, I won't be surprised if he will be out of business altogether very soon... Unless you would like to spoil your experience of Leuven a bit, do not stay in this hotel, at least until it gets renovated and gets a better management. Apart from this hotel, I had a wonderful experience of beautiful Leuven...

Rating out of 5

Cleanliness
Facilities
Service
Location
Pricing
Rooms
Overall rating
Based on 2 reviews

See 5 Photos	User Rating 1.3 out of 5 See 2 reviews De Biestpoort Hotel Leuven [edit info] Brusselsestraat 110-112 Leuven, Belgium
Amenities:	High-speed Internet, Parking, Bar / Lounge, Elevator / Lift


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De Biestpoort Hotel Leuven

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