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Best Western Felicity Hotel Shenzhen

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Best Western Felicity Hotel Shenzhen
User Rating
3.9
out of 5
Best Western Felicity Hotel Shenzhen [edit info]
No. 1085 Heping Road
Shenzhen, China
Description:Whether you are on a relaxing holiday or travelling on business, the Best Western Shenzhen Felicity Hotel, offering all comforts and facilities, is the perfect place for you to reside. Best Western Shenzhen Felicity Hotel rests on the bank of Shenzhen River, overlooking the border into Hong Kong. The hotel is located just minutes away from the train terminal, shopping centre and the Lo Wu Inspection Building. The property features 541 elegantly designed guestrooms, which are all quipped with a host of modern amenities. 24-hour room service is also available for your convenience. The onsite Lok Moon Restaurant is an elegant dining spot featuring authentic Cantonese cuisine, Dim Sum and seafood specialities. Situated overlooking the pool, the lobby bar is the ideal place to meet friends or business associates to enjoy a fine drink or afternoon tea. The hotel's meeting and banquet facilities are perfect for any occasion, from a small private gathering to large social or corporate events. Surrounded by green trees and white beach chairs, the open-air swimming pool offers swimmers a cool and refreshing feeling. Guests can also play snooker, workout in the gymnasium or relax at the sauna during their free time.
Amenities:Business Center, Room Service, High-speed Internet, Fitness Room, Restaurant, Parking, Swimming pool, Airport shuttle, Handicap Accessible, Concierge, Tour Desk, Massage / Beauty Centre, Bar / Lounge, Gymnasium, Elevator / Lift, 24 Hour Reception, Dry Cleaning, Babysitting / Child Services, Air Conditioned, Non-Smoking Rooms, Housekeeping, Banquet Facilities, Conference Room(s), Currency Exchange, Medical Assistance Available, Safe-Deposit Box, Sauna, Security Guard, Mini Bar, Refrigerator, Cable / Satellite TV, Secretarial Service, In Room Movies, Bath / Hot Tub, Porters, Wake-up Service, Meeting Rooms, Coffee / Tea Maker, Hair Dryer, Modem / Data Port, TV, Laundry service
Description:
Since opening in 1990, the hotel has received over fifty chiefs of state and government successively and completed the major tasks such as provision committee, arrangement committee in the return of Hong Kong, the government serving banqueting for the first Shenzhen international meeting APEC higher layer meeting also was convened at this hotel, the major business activities such as large stock comes into market, securities apex meeting also opened here for many times, with qualified service, perfect facility, the hotel becomes one of the ordered hotels for 2005 Asian Capital Forum and one of designated hotels for 2006 the World Dentist Exposition and the only external selling hotel for Shenzhen Convention & Exhibition Center.

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User Reviews:
From: Vikas Khatwani, India
Date of Stay: September, 2008
A real 5 star Hotel, great room, great service. Very close to shopping and train station.
 
From: Chiu Fan Chan, Hong Kong
Date of Stay: September, 2008
It was great to pay US$70 to have been upgraded to the next higher level. I guess without the upgrade it would still be good but not as nice. Food wasn't good at the Chinese restaurant. Peanuts and crispy stuffs at the congee section for breakfast were quite a bit soggy or tough. On the whole it's not the kind of attention to details you would expect from an average 5 star hotel but for the price I paid it was more than acceptable.
 
From: Stanley Loh, Canada
Date of Stay: July, 2008
I stay here all the time when I am in Shenzhen. The location is good...next to the Railway Station and Border crossing to HK.
 
From: Reviewer has requested to be kept anonymous.
Date of Stay: May, 2008
This is a hotel value for money. Breakfast is good and room is spacious. Located near the Hk customs is one of the reason why i enjoy staying Value for money
 
From: Tracey Macdonald, Australia
Date of Stay: April, 2008
The Chinese restaurant food was not great. The order in which the dishes came was confusing as we were given our rice last. Iced water was a dilemna to order but eventually was fine. Lovely hotel...staff very helpful but maybe there could be a few brochures of places to visit and shop for the tourist in other languages available on request. Enjoyed first experience in Shenzhen and will be back to this hotel. Thanks
 
From: Reviewer has requested to be kept anonymous.
Date of Stay: April, 2008
I use this hotel a lot. Cleaning people are kind of "not detailed"...but the rooms are livable...not complaining a lot about this! Chinese restaurant is good and quiet...not like your typical Chinese restaurant where the din is really disturbing! There's ballroom dancing on the first floor during the weekends ... for 80 Rmb you could have lots of fun if you dance! The biggest advantage this hotel has is its proximity to the Shenzhen Train Station!
 
From: jane sy, Taiwan
Date of Stay: April, 2008
Even if this is a 5-star hotel...It needs total renovation, room rates should be cheaper. However inspite of poor cleanliness & facilities , customer service & location are ok
 
From: Reviewer has requested to be kept anonymous.
Date of Stay: February, 2008
The hotel is clean and comfortable for its price. However there is no well equipped gym. You don't need to bring your swimming suit and running shoes. You will find how it's funny.
 
From: Amanda Holmes, Hong Kong
Date of Stay: February, 2008
The rooms were generally clean, however, the carpet in the room was very dirty and stained.
 
From: Lisa Tu, Taiwan
Date of Stay: December, 2007
food for Lobby-coffe shop: breakfast is OK, but Dinner, not acceptable... other thing is OK
 
From: kim brigden, Australia
Date of Stay: January, 2008
Always great to return to best western felicity shenzhen. This trip there was three in the party and the hotel had placed 3 of everything in the room did not have to ask for any extras, very pleasing.Will be back.
 
From: Andrew Kennedy, Australia
Date of Stay: October, 2007
We stayed here twice. The 1st time in a standard room and the 2nd time in a deluxe which was only slightly more expensive but well worth the upgrade as the bed was comfortable - a rare highlight in China accomodation.
 
From: eileen johnson, United Kingdom
Date of Stay: January, 2008
Wonderfully convenient for shopping but never went out after 9.00 as no idea where to go.
 
From: Reviewer has requested to be kept anonymous.
Date of Stay: December, 2007
Front office staff are impolite and unattentative. Location is not convenient to eateries and shopping areas. Certainly not a 5-Star retade hotel. Would not recommend this hotel.
 
From: Ronald Hayes, Australia
Date of Stay: October, 2007
Very impressive and very comfortable. Chinese restaurant was somewhat expensive. I will use this hotel for all future visits to Shenzhen.
 

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